Last updated: [DATE]
Caregiver's Compass (the "Service", "we", "us") is operated by [LEGAL BUSINESS NAME](trading as "Caregiver's Compass"), located at [BUSINESS ADDRESS]. By using the Service you agree to enter into a binding contract with [LEGAL BUSINESS NAME] on these terms.
By creating an account, accessing, or continuing to use the Service you agree to these Terms, our Privacy Notice, and our Refund Policy. If you don't agree, do not use the Service.
Caregiver's Compass provides emotional support, organizational tools (journal, calendar, medication tracking, family sharing), printable planners, and AI-generated guidance for adults caring for aging parents or family members. The Service is not a medical device, does not provide medical, clinical, legal, or financial advice, and is not a substitute for professional care. In an emergency call your local emergency number.
You must be at least 18 years old to use the Service. You are responsible for keeping your login credentials confidential and for all activity under your account. You agree to provide accurate information and keep it up to date.
You agree not to misuse the Service. In particular you must not:
The Service includes AI-generated responses ("AI Outputs"). You are responsible for your prompts, for verifying any AI Output before relying on it, and for having the rights to any content you submit. AI Outputs may be inaccurate or incomplete and must not be used as medical, clinical, legal, financial, or other professional advice without independent verification by a qualified professional. We may filter, refuse, or restrict outputs and suspend accounts that misuse the AI. If you believe content in the Service infringes your rights, contact [CONTACT EMAIL] and we will review and act on valid notices.
You keep ownership of journal entries, notes, voice recordings, contacts, and other content you create ("Your Content"). You grant us a limited, worldwide, non-exclusive licence to host, process, and display Your Content solely to provide and operate the Service.
The Service, including its software, design, branding, and printable templates, is owned by [LEGAL BUSINESS NAME] and protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable right to use the Service in line with your plan.
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Payment, billing, tax, cancellation, and refund mechanics are governed by Paddle's Buyer Terms, available at paddle.com/legal/checkout-buyer-terms. Subscriptions auto-renew at the end of each billing period until you cancel; you can cancel any time from the Manage Subscription portal.
See our Refund Policy.
We aim to keep the Service available but do not guarantee uninterrupted or error-free operation. To the fullest extent permitted by law, the Service is provided "as is" without implied warranties of merchantability or fitness for a particular purpose.
We may suspend or terminate your access for: material breach of these Terms, non-payment, security or fraud risk, or repeated or serious policy violations. You may stop using and delete your account at any time from your account page.
To the fullest extent permitted by law, our aggregate liability for any claim arising from or relating to the Service is limited to the fees you paid us in the 12 months before the event giving rise to the claim. We exclude liability for indirect, consequential, or special damages (including loss of profits, data, or goodwill). Nothing in these Terms limits liability for fraud, death, or personal injury where it cannot be limited by law.
You will indemnify us against third-party claims arising from Your Content, your unlawful use of the Service, or your breach of these Terms.
We may update these Terms from time to time. Material changes will be announced in-app or by email at least 14 days before they take effect.
These Terms are governed by the laws of [COUNTRY / STATE] and disputes will be subject to the exclusive jurisdiction of its courts, except where mandatory local consumer law gives you stronger protection.
Questions about these Terms? Email [CONTACT EMAIL].